Contact Us

Hours

The Registry Counter is open for general enquiries between 9.00am and 4.30pm, each weekday.  However, the Counter cannot accept payment of money (filing fees, payments etc) after 4.00pm on any day.

Street Address

ACT Civil and Administrative Tribunal
ACT Health Building
Level 4, 1 Moore Street
Canberra City ACT

Postal Address

GPO Box 370
CANBERRA ACT 2601

Phone

(02) 62071740

If you call the ACAT and your call isn’t answered it’s because staff are busy assisting others.

If you let the line continue ringing you’ll be given an option to leave a voice message, it’s important that this is done so that tribunal staff can return your call.

Please leave the following information:

  • your full name
  • contact telephone number
  • an email address
  • case number (if you have one)
  • the nature of your enquiry

Your call will be returned as soon as possible.

You can also email the Tribunal at tribunal@act.gov.au

Fax

(02) 62054855

Email

tribunal@act.gov.au

Web

www.acat.act.gov.au

Contact Details for Applications under the Utilities Act 2000

Street Address

The ACT Civil and Administrative Tribunal
ACT Health Building
Level 4, 1 Moore Street
Canberra City ACT

Postal Address

GPO Box 578
CIVIC SQUARE ACT 2608

Phone

(02) 6207 1740 (select option #1)

Email

acatenergycomplaints@act.gov.au